"At SoqBox, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we may collect, use, store, and protect information provided by customers when using our website or services. The information we may collect includes name, contact details, delivery address, order details, payment-related information, device/browser data, and communication records. We use this information to process orders, arrange delivery, provide customer support, improve our services, send updates or offers where permitted, prevent fraud, and comply with applicable laws and regulations in the Kingdom of Saudi Arabia. We may share necessary information with trusted third parties such as delivery partners, payment processors, IT service providers, and marketing service providers only when needed to provide our services. We do not sell customers’ personal data. Customers may contact us to request access, correction, update, or deletion of their personal data, subject to legal and operational requirements. This policy may be updated from time to time, and the latest version will be published on our website.
Account Deletion & Data Removal
Users can request the deletion of their SoqBox account and associated personal data through the Delete Account option available in the app. Once the request is submitted, SoqBox will verify and process the deletion in accordance with applicable legal, regulatory, and operational requirements.
Account deletion may include removing personal information linked to the account, such as name, contact details, saved addresses, and account preferences. Some information may be retained where required for legal, accounting, security, fraud prevention, order history, or regulatory purposes."